Help Center

Everything you need to get the most out of Flimra

Getting Started

First steps with Flimra

Managing Playlists

Add, edit, and switch playlists

Profiles

Separate watch history per user

Managing Categories

Organize and customize content

Audio & Subtitles

Language and display settings

Home Screen

Customize your home sections

Favorites & History

Track what you watch

Player Settings

Playback preferences

Tips & Shortcuts

Get the most out of Flimra

Troubleshooting

Common issues and fixes

Getting Started

  • Available on the App Store for iPhone, iPad, and Apple TV
  • Search for "Flimra" or use the direct App Store link
  • Requires iOS 26+ or tvOS 26+
  • On first launch, you'll be prompted to add a playlist
  • Choose your playlist type: Xtream Codes or M3U
  • Enter your credentials and connect

Managing Playlists

  • Xtream Codes: Enter server URL, username, and password
  • M3U: Enter M3U playlist URL and optional EPG URL
  • Choose an icon for your playlist
  • Name your playlist and tap Connect
  • Go to Settings → Active Playlist
  • Select the playlist you want to use
  • The active playlist is marked with a checkmark
  • Settings → Manage Playlists → Select playlist
  • Change name, icon, or credentials
  • Set auto-sync interval: 6h, 12h, 24h, weekly, monthly, or manual
  • Settings → Manage Playlists → Select playlist → Delete
  • Confirm deletion in the dialog
  • Note: All data for that playlist will be permanently removed
  • M3U playlists only support Live TV channels
  • Movies and Series tabs are not available for M3U
  • For full functionality, use Xtream Codes credentials

Profiles

  • Use Apple's native user profiles on Apple TV
  • Each user gets their own favorites, watch progress, and settings in Flimra
  • If the user has an iCloud account, their data syncs to their personal devices (iPhone, iPad)
  • Switch profiles from Control Center on Apple TV
  • Add the same playlist multiple times with different names (e.g., "Dad", "Kids")
  • Each playlist has its own watch history, favorites, and settings
  • Switch between them in Settings → Active Playlist

Managing Categories

  • Settings → Categories → Select tab (Live TV, Movies, or Series)
  • Toggle the switch next to each category to show/hide
  • Use "Show All" or "Hide All" buttons for bulk changes
  • Settings → Categories → Tap on a category name
  • Enter your custom name
  • To restore, use the reset option to go back to original names
  • iOS: Drag and drop categories to reorder
  • Apple TV: Use the Move Up/Down buttons
  • Your custom order is saved automatically
  • Settings → Categories → Add Custom Category
  • Custom categories are marked with a star icon
  • Use them to organize content your own way
  • iOS: Long-press on any movie, series, or channel → Add to Category
  • Apple TV: Press and hold on the remote → Add to Category
  • Select which custom category to add the content to

Audio & Subtitle Settings

  • Settings → Player → Audio Language
  • Select your preferred language from the list
  • This applies to all movies, series, and live TV
  • Settings → Player → Subtitle Language
  • Choose your preferred subtitle language
  • Subtitles are selected automatically when available
  • Size: Small, Medium, Large, or Extra Large
  • Background: None, Semi-transparent, or Opaque
  • Settings → Player to adjust these options
  • Change audio or subtitle track while watching from the player controls
  • Your selection is remembered for that movie or series while in progress
  • No need to reselect each time you resume watching

Home Screen Customization

  • Settings → Home Sections
  • Toggle sections on/off to show or hide them
  • Drag to reorder sections as you prefer
  • Settings → Interface → Default Tab
  • Choose which screen opens when you launch the app
  • Options: Home, Search, Live TV, Movies, Series, or Settings
  • Settings → Interface → Blur Unseen Episodes
  • When enabled, episode thumbnails you haven't watched are blurred
  • Helps avoid spoilers when browsing series

Favorites & Watch History

  • iOS: Long-press on any content → Add to Favorites
  • Apple TV: Press and hold on the remote → Add to Favorites
  • Works for channels, movies, and series
  • Favorites appear in a dedicated section on the Home screen
  • Enable the Favorites section in Settings → Home Sections if hidden
  • Your watch progress is tracked automatically
  • Continue Watching section shows where you left off
  • Works across all your Apple devices
  • Recently watched channels appear on the Home screen
  • Quick access to jump back to your last channels

Player Settings

  • VOD Player: Settings → Player → VOD Player (for movies and series)
  • Live TV Player: Settings → Player → Live TV Player
  • Different players may handle certain streams better
  • Settings → Player → Auto-play Next Episode
  • When enabled, the next episode starts automatically
  • Great for binge-watching series

Tips & Shortcuts

  • Flimra supports external players like Infuse and VLC
  • Set a default external player in Settings → Player
  • Or play on-demand by long-pressing the Play button or episode
  • Swipe right while watching Live TV to open the channel list
  • Quickly browse and switch channels without leaving the player
  • Press right/left: Skip 10 seconds forward or backward
  • Hold right/left: Skip 30 seconds continuously
  • Works on both Apple TV remote and iOS touch controls
  • Pause playback and focus on the progress bar
  • Apple TV: Use a slow drag (pan gesture) on the remote to scrub
  • This lets you quickly navigate to any point in the video

Troubleshooting

  • Check your internet connection
  • Verify your playlist credentials are correct
  • Try refreshing: Settings → Manage Playlists → Refresh
  • Your IPTV provider's server may be temporarily down
  • Settings → Manage Playlists → Select playlist → Refresh
  • Check that your subscription with your IPTV provider is active
  • Try adjusting the auto-sync interval
  • Try a different player in Settings → Player
  • Check your internet speed - streaming requires stable connection
  • Some streams may not be compatible with all players
  • Settings → Clear Cache
  • Clears images and metadata cache
  • Your watch history and favorites are preserved
  • Contact us at contact@flimra.app
  • Include details about your device, iOS/tvOS version, and the issue